FAQ


Do you ship internationally?

We sure do! Please be advised that there may be slight delays with the current COVID crisis. We will be working around the clock to ensure you get your package as soon as possible! We promise it will be worth the wait. Shipping cost will be calculated at check out.

How much is shipping cost within Australia?

Shipping price is dependant on location and will be calculated at check out. As a guide, standard will be roughly $10 and $15 for express.

Do you offer vegan friendly products?

Absolutely! We love animals just as much as we love beauty. Most of our products are vegan & 100% natural. We do offer a few products which aren't vegan, although have insured they are still cruelty free! All vegan products will be stated in the description of the item.

Do you have a PR list?

We do! If you are interested in becoming a #herincosmetics babe then please send us a message on Instagram @herincosmetics

Do you offer returns/refunds?

Unfortunately we don't offer any refunds on products. To be sure you are purchasing the correct product, feel free to find some more pictures on our Instagram @herincosmetics or shoot us a DM! We will be more than happy to send you additional videos/pictures. Our professional team is also more than happy to give you recommendations based on your eye size & shape.

If the product has for some unforeseen reason been damaged during transit then please email us at herincosmetics@outlook.com

How can I become a stockist?

We believe that everyone should have the opportunity for the Herin experience so are always open to new stockists. We will give you quality products at quality prices to share with your clients. Please send an email to herincosmetics@outlook.com for more info.